Medical and dental practices
Online marketing here means a page per specialty, accurate insurance wording, review replies and a form that goes to a person. Physician offices number 1,589 in Bexar County, so being specific beats being broad.
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Get results in days, not monthsResults in days, not monthsWho is looking
| Measure | Bexar County | Median Texas county | Median U.S. county |
|---|---|---|---|
| Median age | 34.2 | 38.8 | 41.4 |
| Residents under 18 | 25.1 percent | 23.7 percent | 21.9 percent |
| Workers who work from home | 10.7 percent | 5.8 percent | 7 percent |
| Spanish spoken at home | 34 percent | 18 percent | 2.9 percent |
| Foreign-born residents | 13.1 percent | 7.4 percent | 2.7 percent |
| Adults with a bachelor's degree | 30.4 percent | 19.1 percent | 21.1 percent |
Source: ACS 5-year survey, 2018-2022. The comparison columns use the median county in Texas and in the nation.
The audit
Most owners in Bexar County have never searched for their own business the way a customer does. They have not done it on a phone, in the dark, from a parking lot on Bandera Road, with half a second of patience. An audit does exactly that: it checks the Maps listing, the first page of results, the reviews, the speed and layout of the website, and what happens after someone taps the call button.
The audit also finds the gaps the owner cannot see. A listing may carry an old San Antonio address while the business sits in Leon Valley, an enclave city with its own government. A site may be written in English only in a county where 34 percent of residents speak Spanish at home. A contact form may go to an email box nobody checks on weekends. None of this needs a big budget to fix; it needs someone to look, and then to do the work in the right order.
Audit checklist
| Surface | What gets checked | Why it matters here |
|---|---|---|
| Google Business Profile | Categories, service areas, hours, photos, posts, questions | The county is 1,240 square miles, so the service area has to be set by corridor, not by a single circle. |
| Website on a phone | Speed, tap-to-call, directions, one page per service | Many searches happen on the road between the two loops and the suburbs beyond them. |
| Reviews | Count, recency, replies, keywords customers use | Review language is how Google matches a business to a neighborhood or a service. |
| Listings and citations | Name, address and phone consistency across directories | Enclave cities and San Antonio addresses cause mismatches that confuse maps. |
| Social profiles | Facebook and Instagram pages, links, recent posts | Customers check a page before they call, especially for restaurants, salons and events. |
| Language and wording | English and Spanish service pages where they fit | Spanish is spoken at home by a large share of residents, so a translated key page can matter. |
| Follow-up | Who answers the call, form or text, and how fast | A missed call to a busy crew is a lost job; a slow reply to a clinic form is a lost patient. |
| Tracking | Call tracking, form tracking, Search Console | Without it, nobody knows which neighborhoods or ads produce the work. |
Who works here
| Industry | People employed | Portion of the workforce |
|---|---|---|
| Health care and social assistance | 130,749 | 13.6 percent |
| Retail trade | 112,093 | 11.7 percent |
| Education | 90,310 | 9.4 percent |
| Accommodation and food services | 89,043 | 9.3 percent |
| Construction | 78,240 | 8.2 percent |
| Professional, scientific and technical services | 67,606 | 7.1 percent |
Census ACS 5-year estimates 2018-2022, workers 16 and older by industry.
Presence by business type
Near the Medical Center and beyond
Online marketing here means a page per specialty, accurate insurance wording, review replies and a form that goes to a person. Physician offices number 1,589 in Bexar County, so being specific beats being broad.
River Walk, Missions, Fiesta weeks
Photos, hours, menus and event-week posts are the heart of it. Full-service restaurants number 1,478 employer locations, so a Maps listing with fresh photos is part of staying visible.
Roofing, plumbing, electrical, remodeling
Roofing grew 29.8 percent and residential remodelers 50.5 percent since 2017 in employer count. Work photos by neighborhood, and a quick answer after a hailstorm or heat wave, are what win the call.
Law, real estate, insurance, accounting
A short profile of each practice area, an honest contact page and consistent listings beat a long list of services. Real estate agents number 803 locations, so a sharper niche is the way through.
Lackland, Randolph, Fort Sam Houston, UTSA
Customers move in cycles tied to training dates, graduations and semesters. Online marketing can time posts and offers to those weeks and make hours and directions obvious.
After the audit
Wrong phone number, dead links, a form that goes nowhere, a Business Profile marked closed. These cost real customers in Bexar County every week and take an hour or two to repair.
Same name, address, hours and services on the Business Profile, the website and the main directories, including the city name an enclave address should use.
A simple request after each job or visit, plus a reply to every review. Customers read the replies as closely as the stars.
A page per service and, where it pays, a page per area. Pages for Stone Oak, the Northwest Side or Converse each speak to people who describe their location differently.
Calls, forms and visits reported monthly, and a repeat audit twice a year so the presence does not drift.
Terms
People use online marketing, internet marketing and digital marketing almost interchangeably, and search engines treat them that way too. In practice, we use online marketing for everything customers see on screens, from Google results and Maps to reviews and the website, and keep digital marketing for the sequence of work and its budget.
If a proposal for online marketing in the San Antonio area does not list the surfaces it will check, the order it will fix them and how it will measure calls, ask for that detail before signing. The SEO page explains what the organic side involves, and the web design page covers the site itself. Whatever the proposal calls it, a business across Bexar County should be able to read it and know what happens in month one. A Bexar County online presence that is checked, fixed and measured beats a bigger one nobody has looked at.
Plans
Questions
Organic Growth is $1,495/mo for Silver (no website), $2,495/mo for Gold (with a managed website) and $3,495/mo for Platinum. RankGuarantee™ landing pages are $495/mo for 25 pages, and paid ads management starts at $895/mo for 1 platform. There is no setup fee and no contract, and ad spend is separate.
Very little separates them. Both mean marketing that happens on screens. We use online marketing for the whole presence a customer can see, and internet marketing appears in many proposals as a synonym. The useful question is what each proposal will actually check, fix and measure for a business like yours.
Not always. A strong Business Profile, reviews and listings can produce calls on their own for some trades in Bexar County. A website helps if you want pages that rank for several services or areas, which is why Gold and Platinum include a managed one and Silver is for businesses that already have a good site.
It depends on who you serve. With 34 percent of residents speaking Spanish at home, a translated service page or a bilingual contact option can matter, especially for health care, home services and food. Do it only if someone can answer in that language, or the page will promise more than the phone can deliver.
It can be. Alamo Heights, Leon Valley, Kirby and the other enclave cities have their own governments, so mismatched addresses across directories can confuse Maps. We check the exact address form each directory uses and make them agree, then watch the listings for changes.
Twice a year is a good rhythm, and sooner after a move, a rebrand or a phone number change. Reviews, listings and competitors change, so a clean audit in spring may need small fixes by fall. Each repeat takes less time than the first one, because the structure is already in place and only the changes need attention.
Yes. Work is month to month with no contract, so you can start with the audit and the first fixes and decide afterward whether to continue. The audit findings are yours either way, and nothing about the first month locks you into the second.
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Get in Touch
Send us your website and Business Profile and we will tell you which surface to fix first. Call 610-825-4363 or email hello@getphound.com.
